Certified Medical Assistant-Bilingual English/Spanish-SUNRISE CITY ADULT MEDICINE-Kissimmee-Orlando Health Physician Associates

Position Summary:

Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Performs patient care under the direction ofthe physician or Advanced Practice Provider (APP) in an ambulatory setting.

Bilingual English/Spanish-highly preferred

Responsibilities:

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assiststhe physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging ordersinto the electronic medicalsystem underthe direction of a provider.
• Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Demonstratesthe knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use ofsupplies.
• Assiststhe business office as needed with reception,scheduling, and discharge of patients.

Qualifications:

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.

• Maintains current BLS Healthcare Provider Certification – and
• Maintains current certification orregistration by one ofthe following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.