Medical Front Desk Specialist

Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks.

Responsibilities:

• Oversee the check-in and check-out procedures for patients
• Schedule medical procedures and arrange follow-up appointments
• Liaise with billing and authorization departments to ensure seamless communication
• Process insurance benefit checks and handle related tasks
• Use the NextGen EHR system for data entry and patient record management
• Collaborate with the team to support the clinic's expansion efforts
• Provide exceptional patient care experiences
• Use Microsoft Office Suites and Microsoft Teams for administrative tasks
• Handle medical insurance billing and verification tasks
• Perform receptionist duties, including answering multi-line phone systems.
• Proficiency in answering multi-line phone systems, ensuring efficient communication within the medical facility
• Demonstrated experience with NextGen, or similar healthcare management software, to streamline patient data processing
• Knowledge in medical insurance billing, facilitating accurate and timely patient invoicing
• Understanding of medical insurance, including policies, claims, and reimbursements
• Ability to perform medical insurance verification, ensuring patient coverage and avoiding payment discrepancies
• Proficiency in Microsoft Office Suites, particularly in creating and managing electronic health records
• Familiarity with Microsoft Teams for effective internal communication and coordination
• Prior experience in receptionist duties, including patient check-in, appointment scheduling, and maintaining a welcoming environment.