View Jobs Description

If you're a detail-oriented leader committed to operational excellence, we invite you to be part of our mission to provide exceptional service to our customers.

This position is located at our Manhattan, KS headquarters.

Responsibilities:

• Identify and resolve issues within the team's workflow and individual performance.
• Conduct comprehensive training for individuals and teams to enhance skills and ensure uniform understanding of objectives and goals.
• Provide continuous mentorship to optimize daily tasks, team objectives, and departmental goals.
• Address and work directly with team members who may need additional training to meet department goals and expectations.
• Collaborate effectively with team members, actively seeking their input, and considering their feedback to improve processes.
• Facilitate seamless communication within and across teams to ensure the timely completion of daily tasks and departmental objectives.
• Communicate with other managers to allocate resources appropriately.
• Monitor communication channels, especially Data Capture(DC)-Help, to provide immediate responses to field-related questions and issues.
• Work closely with District Operations Managers and DC team to ensure item attributes align with listing standards.
• Create and maintain standardized training materials, documentation, DC checklists, and DC guides.
• Lead efforts to standardize processes and drive continuous improvements within the team and across the Listing Operations department.
• Hold accountability for team members' work quality, training, and scheduling.
• Lead initiatives to standardize processes and implement changes within the team and department.
• Take ownership of continuous training initiatives, identifying and delivering training as required.
• Perform any additional duties as assigned.

Supervisory Responsibilities:

• Lead and manage a team responsible for the listing quality and standards of assets for website publication.
• Provide guidance, mentorship, and regular feedback to team members.
• Set performance goals, conduct performance evaluations, and implement development plans for team members.
• Address any performance issues or conflicts within the team promptly and professionally.

Qualifications:

• Bachelor's degree in a related field or equivalent work experience.
• Proven experience in a managerial role, preferably in an operations or e-commerce environment.
• Strong communication and collaboration skills, with a desire for two way communication with team members and taking into consideration their feedback in decision making.
• Ability to identify issues, develop training solutions, and mentor team members effectively.
• Detail-oriented with a focus on maintaining high-quality standards.
• Excellent organizational and time management skills.
• Familiarity with online marketplace and auction listing operations is beneficial.
• Proficiency in using communication tools such as Slack and email.
• Ability to clearly communicate to others in both verbal and written communications.
• Highly proficient with a broad set of common technology applications including spreadsheet applications (Excel, Google Sheets), word-processing applications (Word, Google Docs), presentation applications (Power Point, Google Slides), and other productivity applications.
• Demonstrated ability to drive process improvements and standardization.
• Willingness to adapt to a dynamic and fluid work environment.

Working Settings:

• Full-time Salaried Exempt, not eligible for overtime.
• Office hours are 8am-5pm, Monday through Friday, additional hours may be required depending on priorities.
• Based in the Purple Wave headquarters in Manhattan, KS.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to access various departments of a given location.

Compensation:

• The annual salary varies based on experience and qualifications, but typically ranges from $50,000 to $60,000 per year. Salary paid bi-weekly.
• Monthly Bonus Program - determined by the Company’s monthly revenue result and are paid on a “percent to plan” payout formula. (90% = $300, 100% = $600, 110% = $900, 120% = $1,200).
• Health, Dental, and Vision starting the first of the month after 60 days of employment.
• 401(k) plan with an employer match up to 4% starting the first day of employment.
• Company-paid Life Insurance benefit of $25,000 with options to add more through employee contribution starting the first of the month after 60 days of employment.
• Personal Time Off (PTO) annual amount of 120 hours which is prorated based on the number of days between the 60th day of employment and the end of the calendar year. May vary to comply with state requirements.
• Eligible to participate in the Company Employee Stock Purchase Program (ESPP) after 90 days of employment, with enrollment opportunities each May and November.
• Eligible to participate in the Management Incentive Equity Plan.

Visit us at: Purple Wave.com

We strive to make this transaction Straight, Simple, and Sold. We live daily by our core values of trust, team, care, and passion to be the place people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.

• We have over 300 employees, nearly doubling in size in the last three years.
• We have a robust tech team and continue to invest in progressive techniques to enhance our services.
• While working at Purple Wave, you will have the opportunity to help our mission of being the easiest, most straightforward place to buy and sell used equipment.
• Purple Wave empowers its employees to solve problems effectively in a family-run business culture.
• We provide opportunities for continued education as you grow your career with tuition reimbursement. We have a generous benefits package in one of the fastest-growing companies in the area.

Purple Wave is looking for an enthusiastic person to join our growing team to support our customers as we bring our values of Trust, Team, Care and Passion to them.

Purple Wave Auction Core Values:

• TRUST: We are trustworthy…Our business depends upon our integrity and our customer’s ability to trust Purple Wave and its people: to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
• TEAM: WE ARE A TEAM…We respect, support, appreciate and inspire each other; We communicate and follow-through; We need each other. We do our best work when we work together.
• CARE: WE CARE…We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
• PASSION: WE ARE PASSIONATE…We are positive, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; When we see problems, we fix them. We learn from our mistakes. We improve ourselves and Purple Wave every day; We believe Purple Wave can be the best marketplace for used equipment and we are committed to make it happen.

Equal Opportunity Employer

Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best-qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.

Notice of Background Check

As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check, and to provide the Company with documents establishing your identity and right to work in the United States.