Billing Administrator

Overview:

Who We Are:

We are the largest independent commercial HVAC representative firm in Florida. Our team is committed to the success of the owners, developers, contractors, engineers, and manufacturers we work with – we’re all in this together!

Position requires a high level of correspondence with technicians, supervisors, and customers.

Responsibilities:

• Responsible for generating and printing various assigned reports.
• Daily processing of work orders including data input and reconciliation of parts and labor for each work order prior to completion.
• Backup for Service Coordinator/Dispatch
• Daily processing of invoices for both internal and external customers include reconciliation of parts and labor for each invoice.
• Daily processing of warranty paperwork including tracking of paperwork after startup to ensure timely submittal of documents to validate warranty.
• Processing warranty recovery, contact with OEM’s to verify status of warranty claims as needed.
• Weekly processing of Tech timesheets including validating time with work orders
• Monthly processing of service contract status – validating contract status and costs versus percent completion.
• Monthly tracking of Accounts Receivable status.
• Input and setting up new service contracts.
• Tracking of Tech vehicle costs (maintenance, repair, fuel, etc)
• Tracking of miscellaneous Tech costs (tools, uniforms, safety equipment, etc.
• Demonstrate the ability to maintain a pleasant and cooperative temperament with internal and external customers.

Qualifications:

• Education: High School Diploma and three to five years of office administrative experience.
• Heating Ventilation Air Conditioning, Construction or Parts industry experience is a plus.
• Moderate PC skills in Microsoft Office 2007 including Word, Excel, PowerPoint, and Outlook
• 5+ years’ experience with Enterprise Resource Planning. For example: SAP, NetSuite and Oracle.