Customer Service Representative
Join us in making a difference by providing exceptional service that keeps our customers coming back!
START YOUR CAREER IN THE FINANCE INDUSTRY!
Interviewing now for next start of February 10, 2025!
We Offer:
8am-5pm day shift
Paid Training
Pay is $18-$19/hr + monthly bonus
Great Benefits: Medical, Dental, PTO, 401K and more
You can make a difference! Our Customer Service Representatives perform a variety of loan servicing functions in connection with consumer and personal loans. This includes but is not limited to processing the final closing and distribution of paid loans, preparation of payoff demand statements, ensuring customer care, tracking and review of all pending loan documents and exceptions.
Duties/Responsibilities:
Ability to handle high volume inbound calls, and place steady outbound calls
Process all paid loans and submit clear notations according to established procedures
Prepare payoff demand statements and other requests to provide payoff information to customers who call in
Review, manage and track all pending and outstanding loan documents and exceptions
Index and image loan documents
Adhere to state, federal and client regulatory guidelines
Required Skills/Abilities:
One year Call Center experience required
Excellent verbal and written communication skills
Excellent customer service skills
Proficient computer skills
APPLY TODAY!
555 St. Charles Drive, Suite 100, Thousand Oaks, CA 91360
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination.To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans
Job Type: Full-timePay: $18.00 - $19.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Vision insurance
Shift:
Day shift
Ability to Commute:
Thousand Oaks, CA 91360 (Required)
Work Location: In person