Nottoli Place (SSH2) - Support Staff - Variable Hour

Overview:

Services include food and shelter, counseling, independent living and parenting skills, substance-abuse treatment and rehabilitation, and job training. Currently, VOA NCNN provides shelter or housing to over 3,500 men, women, and children every night.

OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services.

PROGRAM AND LOCATION: VOA is recruiting to fill Variable Hour Support Staff positions for the Nottoli Place team in Sacramento, CA. Working with a host of referring agencies, the program provides shelter for up to 15 seniors age 62 or older. This 15-bed shelter provides a safe place for seniors struggling with homelessness as well as case management and housing assistance, with the goal of moving our guests out of homelessness and into independent living.

Responsibilities:

Work is performed in a cost-effective and service-oriented manner as it relates to established organizational standards.

OBJECTIVES/ACTIVITIES:

1. Ongoing source of engagement, information sharing, and problem-solving for clients using trauma-informed, strength-based, compassionate, and professional approaches.
2. Explain program requirements and regulations to new clients and assure compliance.
3. Continually reorients clients to rules, rights, and responsibilities.
4. Coordinate meal preparation/service, room assignments, and other daily routines.
5. Provide “awake” shift coverage and maintain campus security and safety at all times, indoors and outdoors.
6. Provide emergency assistance to clients and co-workers as necessary.
7. Perform housekeeping and other maintenance tasks as needed, i.e., change light bulbs, plunge toilet, clean up accidents/messes, etc.
8. Prepare for new clients, including sanitizing beds and sleeping areas.
9. Cleaning and sanitizing all common areas, including restrooms and laundry, and staff areas, both indoors and outside.
10. Assures toiletry and cleaning supplies are stocked and secured.
11. Address any behavior issues that create disharmony, criminal, or otherwise non-productive behavior.
12. De-escalate crisis before it develops and respond to the situation in an appropriate manner. Provide emergency assistance to clients and co-workers as necessary.
13. Takes pertinent client issues to the Program Director.
14. Role model positive and professional behavior, including appearance, and communication with others.
15. Perform other reasonably related duties as assigned.

1. Maintain daily reports to provide statistical information.
2. Complete all shift logs, observation logs, and incident reports.
3. Document and notify management of client concerns, potential workflow problems, and/or any exceptions to policies that can affect program security or safety.
4. Adhere to staffing schedules to provide adequate/safe staffing coverage and accomplish program objectives.

1. Assist in department orientation and training of new employees as requested to assure quality work outcomes.
2. Identify ongoing training for new and existing staff and report needs to management.
3. Serve as part of the program development team by providing information and support for developing quality operations.
4. Maintain an above-average working knowledge of fire, safety, and health standards to ensure a safe work environment for clients and all personnel.

1. Continually learn and enhance technical and interpersonal skills.
2. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc.

Qualifications:

Must undergo a criminal background check.

SPECIFIC SKILLS REQUIRED:

Organizational skills

PHYSICAL REQUIREMENTS

Ability to climb stairs regularly

Pay Range: USD $18.90 - USD $18.90 /Hr.