Director, Market Clinical Resource

Position Summary:

• Department: Supply Chain Services

Job Title: Director, Market Clinical Resource / Supply Chain

Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

• Evening, nights, and weekend shift differentials offered for qualifying positions.

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Responsibilities:

Position Summary

The position requires excellent communication skills, both written and verbal, as well as independent action, and initiative.

• Manages a team of Clinical Resource Managers across the organization
• Develops and implements market-based strategies and processes to reduce supply expense
• Identifies, implements, and executes market supply expense margin and clinical improvements with a primary focus on high cost of good departments to include surgical services, Cath Lab, EP lab and Special Procedures.
• Identifies market and facility supply expense variances; develops, executes and monitors action plans to mitigate increases in supply expense; and participates in market and facility monthly operating reports and supply expense planning.
• Participates, and may develop content and facilitate, New Technology and Product committees such as facility based, market based, service line or physician led meetings.
• Develops content and facilities all activities related to designated New Technology and Product committees to review products and technology for clinical evidence and benefit; discuss financial considerations to include contract compliance,

• Builds relationships and increases customer satisfaction with hospital leadership, chief medical officers, clinical directors, physicians and supply chain leadership.
• Interacts with market supply chain, market and facility leadership, and physicians to identify improvement opportunities; develops and implements continuous quality improvement processes regarding supply and labor practices; and recommends cost reductions.
• Identifies, develops, implements, monitors and verifies market-based product standardization, contract compliance, product utilization, cost data, process improvements and waste.
• Ensures communication and education regarding product and procedure changes occurs in all affected departments, to include physicians and medical management personnel.
• Supports the market supply expense management program, and the leadership, development and execution of initiatives for the clinical resource managers.
• Identifies and communicates alternative products during product recalls or backorders.
• Supports the market during man-made or natural disasters.
• Interacts and develops relationships with internal and external stakeholders to understand their customer needs and challenges. Creates external and internal customer confidence, sets achievable customer expectations and demonstrates responsibility for solving customer challenges by soliciting opinions and ideas from customers to improve products and

• Demonstrates market project management skills by determining action steps and milestones required for each project and works directly with key stakeholders to implement a specific business initiative
• Provides effective communication, which includes verbal and good listening, writing, and presentation skills, to a variety of stakeholders from executives to staff; demonstrates effective problem solving and time management skills; and demonstrates knowledge and expertise by servicing as a facilitator, technical advisor, subject matter expert and analyst to

• Leads the Health System Supplier Management program
• Lead and Manage team of clinical resource managers
• Performs other duties as assigned.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other

• Maintains compliance with all Orlando Health policies and procedures.

• Must have the ability and willingness to travel within the assigned within market. Expected to visit each market facility with regular cadence.

Qualifications:

• Bachelor’s degree in business, Health Administration, Nursing, Pharmacy or other Allied Health Profession required with related experiences in healthcare value analysis, clinical supply chain, or acute care hospital performance.
• Master’s degree, highly preferred.
• Product and Device Knowledge

• Clinical operational hospital or healthcare related experience, minimum of 3-5 years.
• Advanced computer skills with Microsoft Word, Excel and PowerPoint, required.
• Significant proven/successful leadership experience (CNO, ACNO, Director, etc.), preferred.
• Multi-facility (Integrated Delivery Network, IDN) experience, preferred.
• Supply Chain experience from a clinical perspective, preferred.
• Minimum of 3-5 years hospital management experience.
• Multi-facility experience

• Clinical Licensure or Certification Strongly preferred but not required