Program Manager, AGL, Grocery Delivery
The Delivery Execution team within Amazon Grocery Logistics is looking a Program Manager to optimize delivery customer experience for Amazon’s ultra-fast fresh program. The Program Manager on the Delivery Execution team will own last mile delivery strategy planning and execution that will drive key decisions impacting delivery cost and quality.
The Program Manager will conduct independent analysis to drive strategic recommendations as well as work with Site Ops and central teams, and manage projects to drive process improvements. The PM will need to present complex analysis and recommendations to influence and gain alignment from cross-functional stakeholders.
Key job responsibilitiesManage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
Analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
Partner with teams across the business you support and beyond to identify and coordinate resources
Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)- 2+ years of program or project management experience- 1+ years of supply chain experience- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,800/year in our lowest geographic market up to $106,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.