HVAC Senior Team Lead Technician - NY

National Provider of Mechanical, Electrical, Plumbing and Project Management throughout the US is seeking a Direct Hire HVAC Senior Team Lead Technician for New York City.

Reporting directly to the Area Manager or Service Manager, the incumbent is responsible for overseeing daily operations, ensuring quality service delivery, and fostering a collaborative team environment. This position requires strong leadership skills, technical expertise in HVAC systems, and the ability to manage both personnel and operational challenges effectively.

• Supervise and coordinate activities of HVAC technicians, providing guidance and support to ensure efficient operations and high-quality service delivery.
• Ensure service calls and maintenance tasks are completed on time and within budget, meeting company standards and customer expectations.
• Demonstrate proficiency in troubleshooting HVAC systems, providing technical support and training to team members as needed.
• Foster positive relationships with clients by addressing concerns, resolving issues promptly, and ensuring overall satisfaction with our services.
• Enforce safety policies and procedures, ensuring compliance with regulatory standards and promoting a safe work environment.
• Manage inventory levels, equipment, and vehicle maintenance to support efficient operations and minimize downtime.
• Prepare and maintain accurate records, including service reports, work orders, and other documentation required for operational and administrative purposes.
• Support the professional growth of team members through training initiatives, performance evaluations, and mentoring.
• Identify operational challenges and implement effective solutions to enhance productivity and service quality.
• Recommend process improvements and best practices.
• Adhere to and promote the Company Core Values.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of equipment operation.