Morning/ Opening Part-Time Teller: Southridge Branch (20 hours/week)
Overview:
UW Credit Union is growing and hiring a Part-Time Teller to serve our members at our Southridge Branch.
We are looking for someone who can work 20 hours a week in the morning supporting our opening shift (Monday-Friday between 8:00 am and 2:30 pm and 9 Saturdays per quarter from 8:30 am to 1:30 pm).
As a Part-Time Teller, you will play a vital role at your branch, for both your teammateUWand UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs.
Why worUWfor UW Credit Union?
Join one of Wisconsin’s premier financial institutions, a four-time recipient of Madison Magazine’s Best Places to Work, and a two-time Milwaukee Journal Sentinel’s Top Workplace to receive:
- Part time employees earn paid time-off (pro-rated based on hours worked)
- 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
- 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
- 16hours paid volunteer time annually
- Paid holidays (if normal work schedule falls on a recognized holiday)
- Personal development and peer connections through Employee Community Groups
- 401k option with company match of up to 5%, plus approximately 4% discretionary match
- Annual variable bonus reward
- Employee Assistance Program
- Discounted bus pass
- And more!
Responsibilities:
What You’ll Do- Be the face of UW Credit Union by providing front facing member service at the Southridge branch location
- Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
- Maintain a high degree of knowledge in all UW Credit Union products and services
- Ensure all members requests are processed accurately and efficiently
- Adhere to UW Credit Union’s Cash Management policies and procedures
- Research all teller transactions when potential errors are identified, and communicate with affected members
- Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
- Consistently seek out opportunities to exceed member expectations
Qualifications:
What You’ll Need to Succeed- Ability to work 20 hours a week; availability between the hours of 8:00 am – 2:30 pm Monday through Friday and 9 Saturdays per quarter from 8:30 am – 1:30 pm
- High School Diploma or equivalent
- 1 year of customer service experience
- Demonstrates ability to work with customers of all ages and backgrounds
- Excellent interpersonal and professional skills
- Team player that can confidently jump in where and when you are needed
- Ability to work in an autonomous environment
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.