Administrative Assistant - Kokomo

We are offering a short term contract employment opportunity for an Administrative Assistant in Kokomo, Indiana. As an Administrative Assistant, you will be primarily involved in the management of client tax preparation workflows, ensuring a smooth onboarding process, and maintaining clear communication channels with our clients.

Responsibilities:

• Be the first point of contact for clients, assisting them with intake forms and the onboarding process.
• Schedule meetings for tax preparers, ensuring optimal time management.
• Facilitate the printing and signing of tax returns by clients.
• Develop and maintain robust relationships with clients through clear and timely communication via phone calls, emails, and slack messages.
• Stay organized and prioritize tasks during tax season to meet the filing deadlines.
• Utilize skills in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for data entry and other administrative tasks.
• Handle both inbound and outbound calls, providing exceptional customer service.
• Must have experience in answering inbound calls, demonstrating excellent communication and customer service skills.
• Proficient in data entry tasks, ensuring accuracy and efficiency.
• Capable of handling email correspondence in a timely manner, ensuring detail orientation.
• Experience in both inbound and outbound calls, showcasing strong communication skills.
• Proficient in Microsoft Excel, demonstrating the ability to create, manage, and maintain spreadsheets.
• Knowledgeable in using Microsoft Outlook for email management, scheduling, and task organization.
• Must have experience in Microsoft PowerPoint, showcasing the ability to create detail-oriented presentations.
• Proficient in Microsoft Word, demonstrating excellent document creation and editing skills.
• Ability to schedule appointments efficiently, managing time effectively and maintaining organization.