Product Manager

Overview:

Major League Soccer (MLS) is in a generational growth opportunity, with a new 10-year broadcast deal with Apple, Lionel Messi in Miami and energy building towards World Cup 2026 in North America. To harness this momentum, we are re-imagining our digital products from the ground up with the goal of growing soccer fans’ connection with MLS and our clubs.

We are looking for an experienced Product Manager to be responsible for 1) leading key product initiatives to deliver a successful MLS season and 2) driving the growth of our fan base. Reporting to the Director of Product, this individual will collaborate closely with internal and third-party teams to ensure the successful delivery of features that drive measurable business growth and scale our fan base.

This individual will have a proven ability to effectively prioritize, create and maintain consensus with cross-functional partners, proactively problem solve in evolving landscapes and use clear, adaptive communication to plan and deliver product updates that drive business impact.

Responsibilities:

• Proactively lead definition, execution, and management for your product portfolio

• Analyze data related to product performance, user feedback, and competitive landscape to inform product decisions, and identify product opportunities to drive fan growth.
• Own intake, discovery and prioritization of roadmap project requests from your analysis, other Product team members and other stakeholders.
• Collaborate closely with product designers and engineers to ensure solutions are valuable, usable, feasible, and viable.
• Lead agile product development ceremonies in partnership with a Technical Project Manager
• Identify and resolve risks, dependencies and potential timeline or resourcing constraints in partnership with Technical Project Manager; create solutions to ensure timely and valuable delivery.
• Build and manage relationships with a diverse set of team members (i.e. marketing, content, operations, partnerships, legal, vendors, etc.).
• Own day-to-day management and performance evaluation of third-party technology vendors.

Qualifications:

• Additional responsibilities as assigned.
• Education and Experience
• Bachelor’s Degree or equivalent
• 5+ years of experience with 3+ years of product management (or equivalent) experience.

• Strong strategic thinking, problem solving and logical structuring abilities
• Excellent communication skills; able to be clear, concise and adaptive
• Demonstrated ability to define, lead and deliver on projects using industry standard product management fundamentals, without much guidance
• Passion for fostering a data-driven product culture that emphasizes continuous testing, experimentation, iterative design and development using lean/agile methodology
• Strong analytical skills with the ability to independently interpret data, identify trends, and make data-driven strategic decisions
• Experience developing, managing and analyzing A/B tests, multivariate tests or other experiments
• Experience monitoring and analyzing performance and making product recommendations to improve metrics
• Ability to advocate for user needs and exhibit user empathy when shaping product direction
• Comfort with ambiguity; able to independently lay out and test clear hypotheses, and solve problems in a fast-moving and evolving business environment
• Intermediary knowledge of product design fundamentals; effectively able to lead design work across platforms to ensure a strong user experience and adherence to requirements

• Passion for creating a collaborative and supportive cross-functional working environment
• Experience resiliently driving or participating in organization-wide process change
• Capable of communicating the value of product development and technology to less technical colleagues
• High-level of commitment to a quality work product and organizational ethics, integrity and compliance
• Ability to work effectively in a fast paced, team environment
• Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
• Demonstrated decision making and problem-solving skills
• High attention to detail with the ability to multi-task and meet deadlines with minimal supervision
• Proficiency in JIRA, Confluence, Excel, PowerPoint

• Experience building products across multiple platforms (iOS, Android, Web)
• Experience with using CMS technology for cross-channel marketing content distribution
• Experience with vendor sourcing, contract negotiation and budgeting
• Passion for soccer and a commitment to growing the sport in North America
• Spanish-language fluency a plus
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, generous PTO, and a hybrid office/remote work schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.

Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!