Store Manager - Self Storage

• $19-$21/hr( Includes Commissions / incentives based upon achievement of specific store goals)

• High school diploma or GED

• Industry-leading benefits
• 401 K and matching
• Health / Dental / FSA / Vision
• Life
• Employee Discount
• Industry-leading paid-time-off, including vacation, holidays, and sick leave

You will get to work in an entrepreneurial and rapidly growing environment with low hierarchy (you will have access to the CEO!).

As a start-up, we look for individuals that embrace the start-up dynamic, recognizing both the opportunities for greater responsibility and the learning experiences from mistakes.

• Manage daily operations, ensuring efficient facility performance.
• Deliver exceptional customer service (online, over-the-phone, in-person), building strong tenant relationships.
• Oversee leasing, payment processing, and delinquency management.
• Maintain facility cleanliness and security through regular inspections and light cleaning.
• Implement marketing strategies to enhance occupancy and revenue.
• Conduct administrative tasks, including completing leases, auditing inventory, and providing other documentation needed for the store.
• Conduct financial tasks, including bank deposits, record-keeping, reducing delinquent accounts.
• Working with and ensuring performance of local vendors (e.g., tracking work orders for maintenance services, etc.)
• Lead and develop the team, promoting a positive work environment.
• Selling storage related merchandise and ensuring adequate inventory (e.g., locks, boxes, etc.)

• High school diploma or equivalent required; higher education preferred.
• 2+ years experience in customer service, with supervisory experience.
• Knowledge of the self-storage industry highly preferred.
• Strong communication, organizational, and leadership skills.
• Computer proficiency in MS Office (Outlook, Word, basic Excel, Teams).
• Our office is open to customers on Saturdays; while candidates do need to be available to at least work some Saturdays, we strive to find ways to work with your schedule to balance work with your personal needs
• There are minimal physical requirements including ability to move and restock merchandise inventory up to 50 lbs (rarely), to be able to move around the full property for customer tours / inspection, to operate roll-up doors to storage units

• Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
• Privacy Notice: Applicants' personal information will be used in accordance with our Privacy Policy.
• Employment Eligibility: Must be legally authorized to work in the United States.
• Background Checks: Employment is contingent upon successful completion of a background check which may consist of an alcohol/drug screening and former employee references.
• At-Will Employment: This is an at-will position, meaning either the employer or the employee can terminate the employment relationship at any time for any lawful reason.
• Reasonable Accommodations: We provide reasonable accommodations to applicants with disabilities, where appropriate to assist in the hiring process and to perform the essential functions of the job.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

People with a criminal record are encouraged to apply

Experience:

• Store management: 2 years (Required)
• Microsoft Office: 2 years (Required)
• Leadership: 2 years (Required)
• Customer service: 2 years (Required)

Work Location: In person