Commercial Lines Customer Service - Media - ref. h7592115
We are seeking a motivated and detail-oriented Junior Commercial Lines Account Manager to join our clients team. This role is perfect for someone looking to build a career in insurance and develop expertise in commercial lines. The Account Manager will assist in managing client accounts, providing excellent customer service, and ensuring all policies are administered effectively and efficiently.
salary: $50,000 - $75,000 per yearshift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities- Client Support: Assist clients with inquiries regarding their policies, coverage options, renewals, and claims.
- Policy Management: Process endorsements, renewals, cancellations, and new business submissions accurately and in a timely manner.
- Documentation: Maintain and update client records in agency management systems, ensuring accuracy and compliance.
- Communication: Serve as a point of contact between clients, carriers, and internal teams, fostering relationships and ensuring a seamless customer experience.
- Quoting and Proposals: Support the preparation of quotes, proposals, and presentations for new and existing clients.
- Problem Resolution: Address and resolve client issues or concerns promptly, escalating when necessary to ensure client satisfaction.
- Compliance: Ensure all activities adhere to company policies, insurance regulations, and legal requirements.
- Team Collaboration: Work closely with senior account managers, producers, and underwriters to provide exceptional service and support.
- Education and Training: Stay updated on industry trends, carrier products, and policy changes through ongoing learning opportunities.
- Commercial Lending
- Follow-up
- Active Listening
- Telephone Etiquette
- Typing Skills
- Adapting to Change
- Years of experience: 2 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.