Senior Network Engineer - Indianapolis - ref. j7598515

Summary:

The ideal candidate will be responsible for managing the day-to-day operations of the NOC, ensuring network performance and reliability, and leading a team of NOC engineers to monitor and support the company's network infrastructure. This job will require 10-15% travel throughout the US.

Key Responsibilities:

• NOC Management and Oversight:
• Lead and manage the NOC team, ensuring 24/7 network monitoring, incident management, and troubleshooting.
• Develop and implement NOC processes, procedures, and best practices to ensure optimal network performance and uptime.
• Oversee the daily operations of the NOC, including shift management, incident escalation, and reporting.
• Network Design and Implementation:
• Design, deploy, and maintain complex network infrastructure, including LAN, WAN, and wireless networks.
• Implement and oversee network solutions that are secure, scalable, and aligned with business objectives.
• Collaborate with other IT teams to ensure seamless integration of network services across the organization.
• Incident and Problem Management:
• Lead the response to major network incidents, ensuring timely resolution and minimizing business impact.
• Analyze network performance data to identify trends, recurring issues, and areas for improvement.
• Develop and implement strategies to prevent network incidents and enhance overall reliability.
• Network Security and Compliance:
• Oversee the implementation of network security measures to protect against unauthorized access, cyber threats, and vulnerabilities.
• Ensure compliance with industry standards, regulatory requirements, and company policies.
• Conduct regular security assessments and audits, and implement corrective actions as needed.
• Documentation and Reporting:
• Maintain detailed and accurate documentation of network configurations, processes, incident reports, and service records.
• Prepare and present regular reports on network performance, NOC activities, and incident management to senior management.
• Develop and maintain comprehensive disaster recovery and business continuity plans.
• Leadership and Mentorship:
• Provide leadership, guidance, and mentoring to NOC engineers and other IT staff.
• Conduct performance reviews, set goals, and identify professional development opportunities for the NOC team.
• Foster a collaborative and high-performance culture within the NOC.
• Collaboration and Strategic Planning:
• Work closely with IT and business leaders to develop and implement strategic network plans.
• Collaborate with vendors and service providers to ensure high-quality network services and support.
• Stay updated with the latest industry trends, technologies, and best practices to ensure the NOC and network infrastructure remain cutting-edge.