London - Technical Business Analyst (Product)
Technical Business Analyst
to join our MMB Analytics team in Cluj.
What can you expect?
The MMB Analytics team are key to driving forward the analytics proposition internally within Mercer Marsh Benefits and to Clients, operating as experts within the business in order to help the organization provide a competitive advantage through analytics.
Acting as a Technical Business Analyst for the MMB Analytics team, you will be expected to assist the team in product and technical documentation, set up and join workshops or meetings, and work across the technology stack(s) to consolidate information.We expect you to make sure that best practices and high documentation standards are maintained throughout the product development lifecycle, working closely with the Product and Technology teams to ensure that our products are successfully delivered, on time and to a high standard.
What is in it for you?
The chance to contribute to and shape the product analytics strategy for new market leading analytics solutions;Being at the forefront of an ever-changing analytics landscape that drives value to our clients;
An opportunity to join a successful, innovative and fast-growing team working on new solutions and technology;
We will count on you to:
Develop an understanding of how the team and organisations data is structured and stored, and what insights can be derived from it;Develop and maintain documentation of business processes, policies and procedures;
Work with our Project Managers, Product Owners and Business Analysts to define, document and deliver solutions;
Work with our Enablement team and Product team to create user documentation, training material and user guides;
Maintain the documentation for MMB Analytics systems and products, ensuring that information is accurate, up to date, and easy to access;Identify product and technical interdependencies and commonalities to enhance standards and patterns across projects/solutions;
Participate in design and testing activities, test new features and releases, and participate in system implementations;
Gather critical information from meetings and from across the team, to produce useful feedback and help mature our products;
What you need to have:
2 years experience in a relevant role, demonstrating product knowledge and understanding and applying this to the position;The ability to clearly communicate compelling messages to management and the MMB Analytics team in concise and easy-to-understand formats;
Strong communication skills, and able to present information in a format appropriate to different audiences;
A proactive and self-starter attitude, taking initiative and comfortably scoping, driving and executing on initiatives driven by the team;
An understanding and ability to follow what best practice documentation looks like;
Ability to maintain discretion and deal appropriately with confidential information;
An awareness of SaaS product delivery and a data-led mindset;
Collaborative mindset - willing to learn and willing to help others;
Excellent organisational skills;
Proficient in the Microsoft Office suite (PowerPoint, Word etc.);
Fluent in English and Romanian;
What makes you stand out:
Excellent documentation or note-taking skills that can enable the team or their processes;Outstanding communication and presentation skills;
Knowledge of the market, analytics or relevant technologies;
Understanding of the Software Development Lifecycle;
Knowledge of DevOps practices and Agile tools and methodologies;
Experience with Jira, Confluence and SharePoint;
Knowledge of Product tools such as Figma, Miro or Mural; OUR BENEFITS & CULTURE
An opportunity to work in a fast-growing, innovative company with lots of room for progression and career growth;A fail-friendly environment that encourages learning and initiative;
A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
Performance Bonus scheme
Matching charity contributions, charity days off, and the Pay it Forward charity challenge;Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;
We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that is standard working, flextime working, or working from home.
As a company, we are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. Our teams will jointly identify at least one anchor day per week on which the full team will be together in person.This unwavering policy is carefully crafted to enhance team unity, inspire creativity, and foster meaningful interactions between our colleagues, to help build our culture and local communities.
Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person-strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world.Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. More than 4 million people are already using our platform.
Darwin is a market-leading and specialized global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry.We are fast-paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact peoples lives and the market in which we operate.
Here at Darwin, we do not just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things.
Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries.
Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment.
For more information, visit (link removed). Follow Mercer on LinkedIn and X.