Carpet Cleaning Service Supervisor

Black Bear Carpet Cleaning Ltd. (business address 33-4385 Northlands Blvd, Whistler, BC, V8E 1C5, Canada) is seeking an experienced Carpet Cleaning Service Supervisor for their location in Whistler, BC. Its a full-time, permanent position, 35-40 hours/week, $34.70/h. 4% paid vacation.

As a Carpet Cleaning Service Supervisor, you will be expected to perform the following duties:

Co-ordinate, monitor and schedule the activities of carpet cleaners; Hire, train and coach cleaning team members and demonstrate patience and a positive attitude when providing training and delegating tasks; Perform inspections and consultations with outstanding customer service; Create a shift schedule including employee vacations, employee breaks and overtime assignments; Make sure that all staff wear face masks at all times, and sanitize their hands and follow the social distancing guidelines; Evaluate the performance of employees and provide feedback to the owner; Resolve personality issues between workers if necessary; Estimate costs and keep financial records; Set an example for other employees by working hard to meet shift production goals; Immediately report violations of safety or security policies to the owner of the company; Address customers complaints or concerns; Respond to emergency situations; Assist carpet cleaners in performing duties, if necessary; Report directly to the owner of the company.

Requirements:

Must have completed high school or equivalent; Must have at least 2-years work experience as a Supervisor working in a carpet cleaning/property management company or hotel; Must have a valid drivers license; Must be able to lead a team of 5-10 employees; Must have excellent organization skills and ability to prioritize; Must be able to remain calm and professional in difficult situations; Must be able to speak, read and write in English; Must have excellent communication and customer service skills; Must be able to work flexible hours and weekends; Must be able to provide at least one professional reference upon request.

To apply, please send your resume to and use reference #62024.

No telephone calls please. Successful and desired applicants will be contacted in the near future for an interview.