[ref. v42833502] Lead Business Analyst
Overview:
GDC IT Solutions is looking for a Lead Business Analyst in the Spartanburg, SC area.
Position Overview:
Position Overview:
The Lead IT Business Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions.The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders. This role will also provide direction and mentor other business analysts.
Responsibilities:
- Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.
- Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
- Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.
- Provide production support by supplying artifacts (data model, data maps, knowledge base articles, etc.) and educating the support team when applicable.
- Document and track current and future state business processes and requirements across multiple functional business area.
- Participate and define test scenarios, plans, strategies, and creation of test scripts.
- Review project related policies, procedures, and end user training documentation.
- Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.
- Liaison for the functional area between IT application team and the business.
- Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Information Systems or equivalent.
- Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.
- Ability to travel up to 20%.
- JD Edwards is main preference for ERP experience.
Preferred Experience:
Preferred Experience:
- Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB).
- Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.
- Analytical, written, and verbal communication skills.
- Experience in business analytics and system design analysis.
- Attention to detail, problem solving, and decision-making skills.
- Advanced customer service skills.
- Experience working independently and taking initiative.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
What We Do:
What We Do:
Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.
Why Work for GDC?- Cutting Edge Technology and Innovation
- Career Growth Opportunities
- Employee-Centric Environment
- Comprehensive Benefits Package
- Holiday and Vacation
Equal Opportunity Workplace:
GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.
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