Detroit - Executive House Keeper - Mountain Lodge in PA | 65k - 77k

Rooms: 200 keys

Marvin Love and Associates is seeking an experienced and motivated Executive Housekeeper to manage the housekeeping operations of a premier mountain lodge in Pennsylvania. The ideal candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences.

A historic resort nestled on 5,500 acres in the Mountains of Pennsylvania. This Dutch Colonial-style lodge offers a blend of luxury accommodations, diverse dining experiences, and a wide array of recreational activities suitable for all ages.

Responsibilities:

1. Lead and supervise the housekeeping team, ensuring high standards of cleanliness and service throughout the lodge.
2. Develop and implement housekeeping policies and procedures to enhance efficiency and quality.
3. Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards.
4. Manage inventory and ordering of housekeeping supplies and equipment.
5. Collaborate with other departments to ensure smooth operations and exceptional guest satisfaction.
6. Train, coach, and evaluate housekeeping staff, promoting a positive work environment.
7. Handle guest inquiries and complaints related to housekeeping in a timely and courteous manner.
8. Monitor compliance with health and safety regulations.
9. Prepare reports on housekeeping operations, budgets, and staff performance.
10. Perform other duties as assigned by hotel management.

Requirements

Qualifications:

• Minimum of 3 years experience in a housekeeping management role, preferably in a luxury hotel or lodge.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in hotel management software and housekeeping management tools.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Commitment to guest service excellence and team development.

Benefits

Benefits:

• Competitive salary and bonus structure. 10%
• Relocation package valued at $5,000.
• Temporary housing provided for the initial 30 days.
• Opportunities for professional growth within the organization.
• Comprehensive benefits package, including health, dental, and 401(k).