Receptionist

We are offering a short term contract employment opportunity for a Receptionist in our non-profit organization located in Lanham, Maryland. In this role, you will be the first point of contact for our organization, handling the flow of people through the business and ensuring all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Responsibilities:

• Manage multi-line telephone system and direct calls to the appropriate staff.
• Handle light email correspondence and messaging for staff members who cannot be reached by phone.
• Receive and distribute incoming mail in an organized and efficient manner.
• Welcome visitors, clients or customers in a warm and friendly manner, and have them sign in for security and organizational purposes.
• Utilize Microsoft Office Suite, particularly MS Outlook and Teams, for various administrative tasks.
• Ensure the front desk is manned and organized during the assigned hours.
• Maintain punctuality and reliability to ensure smooth operation.
• Conduct administrative work with a high degree of understanding and efficiency.
• Provide excellent customer service and create a welcoming environment.
• Perform accurate data entry and file organization tasks. • Proficiency in Microsoft Word, Excel, and Outlook
• Experience with answering a multi-line phone system
• Exceptional customer service skills
• Ability to handle data entry tasks accurately
• Proficient in email correspondence
• Strong interpersonal skills for interacting with staff, clients, and visitors
• Organizational skills to manage files and records effectively
• Experience in a non-profit setting is preferred
• High school diploma or equivalent is required
• Ability to maintain a high level of confidentiality and discretion
• Good problem-solving skills and the ability to multitask
• Excellent verbal and written communication skills
• Must be punctual and reliable.