Office Assistant - Richmond

Additionally, you will be monitoring customer accounts and taking appropriate action when necessary.

Responsibilities:

• Accurately and efficiently process maintenance to their fleet vehicles
• Maintain precise records of maintenance issues with facilities
• Handle and resolve customer inquiries promptly and professionally
• Monitor customer accounts regularly and take appropriate action as needed
• Facilitate and oversee office space allocation and layout planning
• Manage and track Authority vehicles registrations, including safety checks and maintenance
• Handle receptionist duties as assigned, such as greeting visitors and answering telephone calls
• Coordinate office moves and adjustments to meet the evolving needs of the organization
• Maintain log of registered mail and other key correspondence
• Collect and compile statistical data to prepare monthly reports
• Operate and perform light maintenance on standard office equipment.
• The candidate must have demonstrated experience in customer service and handling high volume phone calls
• Proficiency in Data Entry is required, with an emphasis on accuracy, speed, and meticulous attention to detail.
• Must have a strong command of Microsoft Excel and Microsoft Word
• Ability to manage Phone Lines effectively, including handling multiple lines and maintaining detail-oriented telephone etiquette.
• Exceptional Customer Service skills are essential, with the ability to communicate effectively, resolve issues, and maintain positive relationships with clients.