Luxury Residential Concierge - Front Desk Security

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Overview:

Do you like helping people and want a job where you can make a positive impact? Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number”, but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park.

Visit us at https://titan-security.com/careers/ to learn more!

We are hiring experienced security and hospitality professionals for Concierge roles at Luxury Residential buildings in Downtown Chicago.

Responsibilities:

Responsibilities of Front Desk Security Officers include, but are not limited to:
  • Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
  • Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
  • Control access for tenants, visitors or vendors as required
  • Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
  • Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
  • Other duties as assigned

Qualifications:

Required Qualifications of Front Desk Security Officers:
  • Must be at least 18 years of age.
  • Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
  • Must be comfortable around dogs, cats, and other pets/animals
  • High School diploma or general education degree (GED)
  • Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
  • Able to pass pre-employment drug screen and criminal background check.
  • Able to read, write, speak, and understand English
  • Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications of Front Desk Agents / Security Officers:
  • Bi-lingual considered a plus.
  • Evening, overnight, and weekend availability required
Pay and Benefits of Front Desk Agents / Security Officers:
  • Positions starting between $17.60 - $21.10 / hour depending on experience, location and position
  • Paid time off and paid holidays
  • Medical and Dental insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training

EOE/M/F/D/V

#HP

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