Customer Relations Specialist
Overview:
The YMCA of Northern Colorado is seeking a customer service specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings.
Position is part-time 10-15 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the workforce or seeking a second job. We are looking for weekend coverage with an occasional shift during the week.
Salary range $14.81 per hour. In addition, we offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English.
View all openings, learn more about our benefits, and apply online today at https://www.ymcanoco.org/careers.
The YMCA was founded as the Young Men's Christian Association in 1844. But today, we are The Y, an association that values and is made stronger by its diverse people. At the YMCA of Northern Colorado, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation, or religious affiliation.
Responsibilities:
- Welcomes our members
- Answers questions
- Gives tours
- Helps individuals and families understand and access Y offerings
- Other duties as assigned
Qualifications:
- Must be reliable and committed to arriving on time for every shift
- Customer Service and Sales Experience
- Professional, alert, courteous, and tactful
- Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency)
- Intermediate computer skills required
Benefits:
- (10+ hours/week) Free Family Membership
- (10+ hours/week) Program discounts
- Generous retirement benefits - 12% after eligibility is met
- Employee Assistance Program
- Paid Sick Time
Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly. Limitations and restrictions apply to some programs
Posted Salary Range: USD $14.81 - USD $14.81 /Hr.