Onsite BackOffice Customer Service Rep - Starting 3/17/2025
Overview:
You Must Be Able to WORK in our Peachtree Corners office Location.
Work Location: This is an ONSITE position in our Peachtree Corners officeCompensation: $17.00/hour
Paid Training Start Date: Monday, March 17, 2025
Training Hours: Monday through Friday: 8am - 5pm EST
Hours of Operation (following training): Monday through Friday: 8am - 5pm EST
Build Your Future! Come join our thriving team as an Onsite Backoffice Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?- Paid training
- Team-oriented work environment
- Growth opportunity
- Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities:
We are looking for Customer Service Representatives to work in a Backoffice position (no phone work) for one of our Financial clients. The position requires individuals that enjoy working with very detailed information (numbers, data) to identify discrepancies and to properly document the findings in appropriate screens/systems.
- Agents are assigned a backlog of accounts to audit for accuracy.
- Agents must be able to accurately document findings and update records in required systems.
- Understand all programs, systems, and procedures necessary to perform job effectively.
- Follow up in a timely manner to ensure customer satisfaction.
- Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations as directed by management or during training.
- Knowledge, understanding, and compliance with company policies and procedures.
- Perform other duties as assigned by management.
Qualifications:
- High School Diploma required.
- Ability to maintain the highest level of confidentiality.
- Proficient personal computer skills, including Microsoft Office. Excellent interpersonal, written, and oral communication skills.
- Ability to prioritize and organize work..
- Ability to work in a multi-tasked environment.
- Office setting
- Ability to lift and/or move 20 pounds with or without accommodation.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status and any other basis protected by federal, state, or local laws.
TSISP
Pay Range: USD $17.00 - USD $17.00 /Hr.