[ref. d4843600] Assistant Property Manager

We are seeking an Assistant Property Manager to join our team in El Segundo, California. This role provides a unique contract to permanent employment opportunity in the property management industry. As an Assistant Property Manager, you will largely be dealing with tenant communications, coordinating maintenance tasks, assisting with rent collection, and performing various administrative duties to ensure smooth property operations.

• Handle tenant inquiries and concerns, providing clear and accurate information about property rules and policies.
• Coordinate with vendors for property repairs and maintenance, ensuring tasks are completed on time and to satisfaction.
• Assist in the control and organization of property keys for scheduled vendor walks.
• Support the management team in tracking rent payments and following up on any outstanding balances.
• Perform administrative tasks such as maintaining electronic tenant files, updating contact sheets, entering certificates of insurance in excel, and managing property calendars.
• Facilitate and handle maintenance requests from tenants, ensuring their issues are resolved promptly.
• Assist in the preparation of reports for the property manager to provide updates on property management.
• Utilize Microsoft Office Suite for various tasks including data entry, email correspondence, and scheduling appointments.
• Maintain a customer service focus, aiming for high tenant satisfaction.
• Be prepared for occasional site visits to properties as required. • Proficient in answering inbound calls, managing customer queries, and providing exceptional customer service.
• Demonstrated ability to perform data entry tasks with high accuracy and attention to detail.
• Skilled in email correspondence, with the ability to communicate effectively and detail oriented with clients and team members.
• Experience in handling both inbound and outbound calls, demonstrating excellent telephone etiquette.
• Strong proficiency in Microsoft Excel, with the capability to create and manage spreadsheets, reports, and data analysis.
• Proficient in using Microsoft Outlook for email, calendar management, and scheduling appointments.
• Competency in using Microsoft PowerPoint to create, edit, and present detail oriented presentations.
• Proficiency in using Microsoft Word for creating documents, reports, and letters.
• Ability to schedule appointments effectively, ensuring optimal usage of company resources.