Java Production Support Onsite Anna Oh
Work Location: ONSITE - Anna, OH
Work Hours: mostly 6:30 AM to 3 PM shift.
Responsibilities:
- Provide tier-2/3 support for Java-based production applications, responding to incidents and service requests in a timely manner.
- Collaborate closely with development teams to understand recent deployments and to be prepared for potential issues.
- Perform root cause analysis on production incidents and propose solutions to prevent recurrence.
- Monitor application performance, system configuration, and system/server logs to identify potential issues proactively.
- Assist in deploying application releases and updates in production environments, adhering to the company's change management policies and procedures.
- Collaborate with cross-functional teams to ensure seamless integration and compatibility of new and existing systems.
- Develop and maintain technical documentation, including system architecture diagrams, data flow diagrams, and support manuals.
- Ensure system security by following best practices and complying with information security policies.
Qualifications:
- Candidates with at least 2-3 years of experience.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1-3 years of experience in production support, including experience with Java-based applications.
- Proficient in Java programming, with hands-on experience troubleshooting Java applications.
- Strong understanding of Java, J2EE, Spring Framework, and related technologies.
- Knowledge of SQL and relational databases (like Oracle, SQL Server, MySQL).
- Experience with application servers like Tomcat, WebLogic, or JBoss.
- Familiarity with UNIX/Linux environments and shell scripting.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong verbal and written communication skills, with the ability to document and explain technical details clearly.
- Familiarity with version control systems like Git.
- Understanding of Agile/Scrum methodologies is a plus
- Attention to detail and a proactive approach to identifying and resolving issues.
- Ability to work both independently and as part of a team.
- Willingness to be on-call outside of regular business hours to address critical production issues.
Skills: .Net Framework, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Reporting, Crystal Reports, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS SQL Server, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, Unix/Linux Scripting, VB.Net, Websphere, Windows Server
Required Skills : Java
Basic Qualification :
Additional Skills : Application SupportBackground Check : No
Drug Screen : No