Network Infrastructure Engineer - NEIE25-18479

Duration: 24 Months

Scope of Services:

The Network Infrastructure Engineer will perform highly technical responsibilities, requiring critical thinking, problem-solving skills, and independent judgment. The role includes upgrading network infrastructure across 55 locations, addressing day-to-day network and telecommunication issues, and implementing industry-standard best practices.

Primary Responsibilities:

• Collaborate with the Network Infrastructure and Telecommunication team leader to upgrade networks, implement wireless solutions (Meraki & Cisco), and provide support/troubleshooting.
• Work with Cisco Catalyst and Nexus switches, Cisco VoIP devices, and related technologies.
• Implement protocols, including EIGRP, BGP, SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, DNS, L2/L3 switches, VPC, 802.1Q, STP, RSTP, VTP, QoS, ACLs, SIP, and more.
• Deploy and support security products such as firewalls, IPSec, RADIUS, PKI, IKE, certificates, MD5, SSL, and SHA1.
• Gather data on landlines for VoIP deployment at client-managed locations.
• Design LANs with considerations for legacy equipment integration and upgrades.
• Oversee deployment processes, including inventory, equipment installation, cabling, and documentation.
• Create design recommendations aligned with Cisco best practices and manage project planning for implementation and maintenance windows.
• Travel to various locations within the five boroughs for data gathering, network deployment, and troubleshooting.
• Utilize network management and troubleshooting tools such as Sniffer, Syslog, NetFlow, TCPDUMP, and Wireshark.
• Manage and operate Cisco Firepower firewalls, Stealthwatch, and DNA Center.
• Document networks, systems, MOPs, and operational materials.
• Conduct network and security assessments to troubleshoot, optimize performance, and implement new architectures and technologies.

Mandatory Skills/Experience:

• Minimum of 12 years of experience in an IT network engineering or technician role.
• Extensive experience in complex routing and switching environments.
• Strong expertise with Meraki, Firewalls, DNA Center, and Cisco-specific solutions.
• Ability to work independently and perform fieldwork, including equipment installation and cabling.
• Experience implementing network patches and resolving related issues.
• Exceptional troubleshooting and problem-solving skills.
• Client-facing experience with strong customer support and interpersonal skills.

Desirable Skills/Experience:

• Cisco WLAN and Meraki-specific experience preferred.
• Knowledge of Meraki Wi-Fi deployment, VPN certificates, and wireless router configurations.
• Familiarity with ITIL processes, including Incident, Change, and Problem Management.
• Active CCNA certification preferred.