[ref. d54154002] Remote - AV Specialist

apartmentPyramid Consulting Inc. placeBrewer calendar_month 
Immediate need for a talented AV Specialist. This is a 12+ Months Contract opportunity with long-term potential and is located in Brewer, ME (Onsite Please review the job description below and contact me ASAP if you are interested.Job ID: 24-40436 Pay Range: $30- $35/hour.
Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work locationKey Responsibilities: Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (Cisco UC phones, Analog devices, video endpoints Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in Cisco Call.
Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc. Maintains network and IP phone equipment inventory and asset configuration documentation. Processes RMAs for failed network and IP phone equipment.
Provides end user training on use of IP phone services as needed (phone features, voicemail, chat Monitors and troubleshoots connectivity to printers and computers. Escorts external IT vendors performing physical work in the environment. Assists Network Administrators with planned maintenance of Cisco Network and Call Manager environment.
Participates in On Call Rotation 24/7.Key Requirements and Technology Experience: High school diploma, General Equivalency Diploma (GED) or higher required. Associate39;s degree in Computer Information Systems or related. A minimum of 2 years39; relevant experience required.
Experience supporting networks in a 24/7 environment preferred. Cisco VoIP support.Our client is a leading ITIndustry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate considerationnbsp;Pyramid Consulting, Inc.

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