Logistics Support Coordinator
NavitsPartners Hazel Park
Freight Coordinator
General Summary & Scope- Act as the main contact for contracted carriers, the client’s retail stores, and distribution centers.
- Track and trace carriers daily.
- Proactively follow up to ensure desired service levels are met.
- Communicate any potential service failures to appropriate stakeholders (i.e., supervisor, carrier, store).
- Follow up with stores to confirm scheduled specialized deliveries.
- Tender outbound loads to contracted carriers using TMS (E2Open) if needed.
- Execute a variety of reports using Microsoft Excel.
- Audit carrier and delivery schedules for accuracy.
- Answer customer service hotline calls and resolve issues.
- Perform other tasks and responsibilities as assigned.
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