Administrative Assistant

We are offering a long term contract employment opportunity in the education industry for an Administrative Assistant based in Amherst, Massachusetts. As an Administrative Assistant, your primary role will be to facilitate smooth office operations by handling customer inquiries, processing applications, and maintaining comprehensive customer records.

• Facilitate effective customer communication via inbound and outbound calls, and email correspondence.
• Process and review customer credit applications with precision.
• Maintain and update customer credit records to ensure data accuracy.
• Utilize Microsoft Excel, Word, PowerPoint, and Outlook to manage data and correspondence.
• Monitor customer accounts regularly and take necessary action when required.
• Schedule appointments as necessary, ensuring efficient time management.
• Provide exemplary customer service at all times.
• Perform data entry tasks as needed, ensuring accuracy and timeliness. • Proficient in answering inbound calls, showcasing excellent communication skills.
• Strong customer service skills with a focus on providing a positive experience.
• Ability to perform data entry tasks with accuracy and efficiency.
• Excellent email correspondence skills, ensuring clear and concise communication.
• Experience with both inbound and outbound calls, demonstrating adaptability.
• Proficient in Microsoft Excel, with the ability to create and manage spreadsheets.
• Experience using Microsoft Outlook for email management and scheduling.
• Proficient in Microsoft PowerPoint, capable of creating detail oriented presentations.
• Skilled in using Microsoft Word for document creation and editing.
• Ability to schedule appointments accurately and efficiently, ensuring smooth operations.