Receptionist

We are seeking a Receptionist for our team located in POTOMAC, Maryland. In this role, you will be responsible for handling customer inquiries, maintaining accurate customer records, and managing various administrative duties. This role is an integral part of our team, ensuring effective communication within the office and providing excellent customer service.

Responsibilities:

• Answering multi-line phone system and managing email correspondence.
• Providing excellent customer service to both internal and external stakeholders.
• Performing data entry tasks and maintaining organized files.
• Scheduling appointments and managing calendars.
• Handling receptionist duties such as greeting visitors and providing general information.
• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks.
• Ensuring the reception area is tidy and presentable.
• Assisting with other administrative tasks as needed.
• Handling confidential information with discretion.
• Collaborating with team members to achieve overall organizational goals.

• Proficiency in Microsoft Word, Excel, and Outlook is required.
• Must have the ability to handle tasks related to a multi-line phone system.
• Exceptional customer service skills are needed.
• Data entry experience would be considered an asset.
• Excellent email correspondence skills are necessary.
• Strong interpersonal skills are highly valued.
• Experience in organizing files and maintaining an organized workspace is required.
• Must have the ability to schedule appointments effectively.
• Familiarity with standard receptionist duties is required (law firm or professional service firm experience required)