Customer Engineering Product Specialists #IN1140 - Cummins
DESCRIPTION**
Obtain input and negotiate with Subject Matter Experts and Value Package Introduction (VPI) Teams and deliver product data and installation requirements to Application Engineers and OEMs. Make decisions in the area of product selection, design, and integration that impact OEM machine performance, optimization and quality.Utilize knowledge of engineering principles to deliver high-performance, low-cost equipment and system solutions for stakeholders and customers. Apply and improve processes such as Installation Quality Assurance, OEM integration and selection and tools such as Advisor, Cummins OnLine Specifications (COLS) required to support the processes and enable high quality decision making.
Develop strong working relationships with customer technical counterparts and serve as their primary liaison to deliver specialized mechanical product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests.
Apply technical expertise in the areas of product, application and market knowledge to support OEM product selection and equipment design. Lead the translation of customer needs and “Voice of the Customer” into function product requirements to provide input on program-related decisions.
Serve as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes. Ensure products are applied and installed correctly to meet customer system requirements and environments.
Assure installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements. Utilize Analysis Led Design (ALD) and Six Sigma tools such as the DMAIC process to optimize product and system performance.
**RESPONSIBILITIES**
Positions require a Master’s degree in Mechanical, Mechatronics, or Electrical Engineering or related field and 3 years of experience as a Customer, Product, Application or Validation Engineer, or related position. Alternatively, the employer will accept a Bachelor’s degree in Mechanical, Mechatronics, or Electrical Engineering or related field and 6 years of experience as a Customer, Product, Application or Validation Engineer, or related position.Experience to include: Deliver high-performance, low-cost equipment and system solutions; Installation Quality Assurance; OEM integration; Deliver specialized mechanical product technical information; Analysis Led Design (ALD); Six Sigma tools such as the DMAIC process; Voice of the Customer; Product selection and equipment design.
**QUALIFICATIONS**
Start Date of posting: 10/10/2024End Date of posting: 10/25/2024
Position Type: Remote
Location: Columbus, IN and various unanticipated worksites throughout the U.S.
***Annual USD Salary Minimum – Maximum** $130,416 - $144,000
**Job** Engineering
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Exempt - Entry Level
**Min Salary** $
**Max Salary** $
**ReqID** 2404650
**Relocation Package** Yes
**Cummins and E-Verify**
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
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