Medical Front Desk Specialist

This is a PART-TIME position, 32 hours per week- Monday-Thursday 7:45am-4:30pm.

Responsibilities:

• Oversee the registration process of new patients and ensure that their data is accurately entered into the system.
• Act as the first point of contact for patients, offering a welcoming and supportive environment.
• Keep patient records up-to-date by regularly reviewing and making necessary changes.
• Handle patient insurance details, ensuring all information is correctly added and updated as needed.
• Utilize your data entry skills to maintain accurate and efficient records of all patient interactions.
• Serve as a crucial link between patients and healthcare professionals, assisting with inquiries and redirecting them as required.
• Take responsibility for the cleanliness and organization of the front desk area to maintain a professional atmosphere.
• Assist in the resolution of any issues or concerns raised by patients, demonstrating excellent problem-solving skills.
• Contribute to team efforts by accomplishing related tasks as needed.
• Must possess excellent data entry skills, with a keen attention to detail
• Proficiency in managing patient records, ensuring accuracy and confidentiality
• Experience in patient registration, including gathering and verifying necessary information
• Prior experience performing receptionist duties, such as handling phone calls and scheduling appointments
• Exceptional interpersonal skills to interact with patients, medical professionals, and team members
• Knowledge of medical terminology and office procedures
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency in using medical software and Microsoft Office Suite
• High school diploma or equivalent is required; additional certification in Office Management or relevant field is a plus.