Peoplesoft Documentation Specialist

As a PeopleSoft Documentation Specialist, you will be responsible for leading the documentation and change management efforts associated with the implementation of the client’s Payroll System. Your role will be pivotal in ensuring a smooth transition to the new payroll system, focusing on driving adoption of new business processes and supporting stakeholders throughout the change journey.

• Understand the existing major departmental business processes within the public safety organization and document these processes comprehensively.
• Analyze and comprehend the required changes to business processes as mandated by the project implementation.
• Develop a comprehensive strategy and plan to ensure the holistic adoption of new business processes across the organizations impacted by the transition.
• Formulate strategies and plans covering stakeholder assessment, communication strategies, alignment of leadership, organizational transition, change readiness, capability transfer, and end-user training.
• Assist in the development, coordination, and execution of a training plan, encompassing the creation and delivery of educational materials for all users.
• Coordinate and implement a robust communications strategy to support the successful adoption of the new system within the entire user community.
• Identify and evaluate resistance to change adoption, proposing actionable solutions to mitigate such resistance.
• Continuously assess the risk associated with change adoption over time and suggest feasible ideas to mitigate these risks.
• Establish both short and long-term goals, Key Performance Indicators (KPIs), and objectives, and regularly monitor and report progress against these metrics.
• Lead and facilitate meetings with various departments to collaboratively implement the transition to the new payroll system.
• Provide direct support and coaching to front-line managers and supervisors as they guide their team members through the transition process.
• Facilitate change management activities in collaboration with cross-functional team members and stakeholders to ensure a smooth Business Transformation process.
• Contribute insights into the budgetary impacts resulting from proposed changes when appropriate.
• Define metrics for success and contribute to the measurement of performance against these established criteria.
• Provide regular reporting updates to management and project teams to ensure transparent communication and alignment.

• Hold a Change Management Professional and/or Project Manager certification, demonstrating a proven track record of implementing new payroll systems.
• Possess a background and practical experience in the development and implementation of business processes specific to payroll processing. Documentation, PeopleSoft ERP