Senior Human Resources Manager

Schedule: In-office from M-F, 9:00am - 6:00pm

Reports to: CFO

Company Overview:

Our goal is to collaborate with restauranteurs, operators, and accountants to reduce labor costs, increase efficiency, and drive profit for our clients. Our platform is built to accommodate operators from independent restauranteurs to regional and national chains.

Position Overview:

You will serve as a trusted advisor to leadership, guiding the implementation of HR policies and programs that support the company's growth objectives and enhance employee engagement.

Key Responsibilities:

• Talent Management & Recruitment: Lead the talent acquisition strategy, ensuring the recruitment and retention of top-tier talent. Work closely with hiring managers to align recruitment efforts with business needs and future workforce planning.
• Employee Relations: Serve as a key point of contact for employee concerns, managing conflict resolution and providing guidance on performance improvement plans, disciplinary actions, and conflict mediation.
• Performance Management: Drive the performance management cycle, including goal setting, feedback processes, performance reviews, and employee development. Foster a culture of continuous feedback and improvement.
• Learning & Development: Identify learning needs across the organization, developing programs to support leadership development, employee growth, and succession planning.
• Compensation & Benefits: Oversee compensation strategies to ensure competitiveness and internal equity. Partner with the payroll team to manage benefits programs and ensure compliance with relevant regulations.
• Compliance & HR Policies: Stay updated on labor laws and HR best practices, ensuring the company complies with all federal, state, and local regulations. Revise policies as necessary to reflect legal and industry changes.
• Strategic HR Leadership: Collaborate with senior management to design and implement HR strategies that align with business goals. Provide data-driven insights and HR metrics to support decision-making.
• Employee Engagement & Culture: Lead efforts to enhance employee satisfaction, retention, and overall company culture. Foster an inclusive, diverse, and high-performing work environment.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certifications such as SHRM-SCP, PHR, or similar are preferred.
• 8+ years of HR experience, with at least 3-5 years in a managerial or senior leadership role.
• Proven experience in managing complex employee relations issues, including conflict resolution and negotiations.
• Strong knowledge of HR systems, labor laws, and regulations.
• Excellent communication, interpersonal, and organizational skills.
• Ability to influence and build relationships at all levels of the organization.
• Demonstrated success in driving HR initiatives that positively impact business performance.
• Prior experience in a start-up or tech environment is appreciated.

What We Offer:

• Competitive salary
• Competitive benefits package including medical, dental, and vision insurance
• Supplemental national holidays, parental, personal, bereavement, and reproductive loss leave plans etc.
• Unlimited PTO
• Retirement plans with 401(k) match
• Opportunities for career growth and professional development
• Vibrant company culture with frequent team-building events