[ref. j94150120] Randstad - Customer Support/Account Rep - Sr

apartmentRandstad placeColumbus calendar_month 
Are you passionate about helping others and providing top-notch service? Join our team as a Customer Service Representative and be the voice of our company! If you have excellent communication skills, a customer-first mindset, and a desire to grow, we want to hear from you!

Apply today! Randstad offers weekly pay and direct depost.

salary: $19.16 - $19.17 per hour
shift: First
work hours: 6 AM - 9 AM

education: High School

Responsibilities
  • Duration:: At least a 6 months temp-hire
Hours: Must be flexible to work a shift Mon-Sun 6AM-10PM
  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include client's Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
  • Training will last 4-5 weeks and is remote
  • Post training your temp will be required to be in office 5 days a week.
  • After 6 months of service your temp will be able to take advantage of a hybrid schedule (3 days in office / 2 from home). Must have your own equipment while working from home.
The essential functions of this role include:
  • working weekends
Skills
  • Customer support
  • Call Center Support
  • Customer Service
  • Active Listening
  • Telephone Etiquette
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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