IT Application Support Engineer II (Actimize)

• IT Application Support Engineer II (Actimize) Location: Lake Mary, FL Interview Type: Webcam Work Arrangement: Hybrid Duration: 6+ months Description:*6
• 8 years of diverse experience in information technology required.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Works to ensure appropriate monitoring and alerting setup.
• Works on root cause analysis and problem management to address underlying technical issues.
• Collaborates with business and application development stakeholders.
• Monitors changes to applications and their operating environment.
• Analyzes any complex issues.

• Reviews and develops updates of contingency documentation and processes.
• Reviews and analyzes product migrations through all systems environments.
• May review and execute Change Management scripts.
• Contributes to incident resolution for high priority incidents.
• May mentor or provide guidance for junior team members.

*Contributes to the achievement of related teams' objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS.*Experience in the securities or financial services industry is a plus.*Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.