IT Application Support Engineer II (Actimize)

apartmentSoftPath Technologies LLC placeLake Mary calendar_month 
Role:
  • IT Application Support Engineer II (Actimize) Location: Lake Mary, FL Interview Type: Webcam Work Arrangement: Hybrid Duration: 6+ months Description:*6
  • 8 years of diverse experience in information technology required.
  • Performs complex troubleshooting as a subject matter expert in one or more applications.
  • Works to ensure appropriate monitoring and alerting setup.
  • Works on root cause analysis and problem management to address underlying technical issues.
  • Collaborates with business and application development stakeholders.
  • Monitors changes to applications and their operating environment.
  • Analyzes any complex issues.
Recommends technical solutions on application problems.
  • Reviews and develops updates of contingency documentation and processes.
  • Reviews and analyzes product migrations through all systems environments.
  • May review and execute Change Management scripts.
  • Contributes to incident resolution for high priority incidents.
  • May mentor or provide guidance for junior team members.

*Contributes to the achievement of related teams' objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS.*Experience in the securities or financial services industry is a plus.*Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.

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