Bilingual (Spanish) Receptionist - Phoenix - ref. a2500015

apartmentRobert Half placePhoenix calendar_month 
We are in search of a Bilingual (Spanish) Receptionist to join our criminal law firm's team in the legal industry, based in Phoenix, Arizona near the Biltmore. As a Bilingual Receptionist, your primary responsibilities will involve answering a multi-line phone system, managing customer inquiries, and maintaining precise customer records.

This role offers an exciting opportunity for those who have a keen eye for detail and exceptional interpersonal skills. This is an in-office role and prior law firm experience is preferred.

Responsibilities:

  • Efficiently handle multi-line phone system and respond to customer inquiries
  • Deliver superior customer service at all times
  • Accurately process data entry tasks
  • Handle email correspondence with professionalism and promptness
  • Utilize Microsoft Excel, Outlook, and Word for various administrative tasks
  • Maintain an organized filing system
  • Schedule appointments as necessary
  • Apply interpersonal skills to interact with clients and team members
  • Leverage past legal experience to understand and execute job responsibilities effectively.
  • Proficiency in both English and Spanish languages
  • Minimum of 3 years of experience in a similar role
  • Proven ability to operate a multi-line phone system
  • Strong customer service skills and experience
  • Proficient in data entry tasks
  • Familiarity with email correspondence procedures
  • Excellent interpersonal skills for effective communication
  • Proficiency in Microsoft Excel, Outlook, and Word
  • Previous experience in organizing files and maintaining record systems
  • Ability to schedule appointments efficiently and accurately
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