Logistics Sales Representative

Type: Fulltime

Job description

• Work with carriers to ensure shipments are dispatched, loaded and emptied in a timely manner.
• Ensure that all logistics computer work is reflective of the actual times that the work transpired.
• Understand all customer requirements and put plans in place to meet the service expectations
• Be familiar with the geographic service area and the industry standard rates that apply to each area.
• Answer all customer questions, both internal and external, with respectful answers concerning loads, service, or billing information
• Sourcing new customers by developing leads and cold calling potential customers.
• Communicate professionally by telephone and e-mail with all customers.
• Creating, developing, and retaining business relationships with customers.
• Gain and Maintain a solid understanding of current market conditions and business trends.
• Managing and negotiating rates based on the current market demand.
• Able to Multitask and resolve issues in high-pressure situations.
• Proactively identify and resolve issues using critical thinking skills.
• Thoroughly understand the intricacies and rapid changes that occur in the freight industry & use this knowledge to better service the existing client base.
• Other requirements: Must be willing and able to work weekends and holidays.

Desired skills :

Customer Service, Sales, Logistics, Supply Chain