Sr. Program Manager, Same Day Programs, Operation Integration - SSD - Nashville - ref. v17321519

This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

• Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
• Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve R2L goals.
• Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
• Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
• Developing Amazon best practices for internal operations
• Leveraging analytics to support the future state of the business

• Confidence operating in a highly ambiguous and iterative business space
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Willingness to challenge and influence big leaders
• Ability to think strategically and execute methodically
• Ability to work in a fast-paced environment where continuous innovation is desired
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others
• Ability to deep dive and leverage data to provide insights to drive business decisions.
• This role may require up to 25% travel a year- Bachelor's degree
• 4+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience implementing repeatable processes and driving automation or standardization- 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.