Banquet Server Team Lead |Radisson Plaza Hotel | FT

Overview:

A Look Into Working in GHG Banquet Operations

Your dedication to creating exceptional guest experiences is valued and celebrated, making Banquet Operations a fulfilling career choice. Join us and be part of something extraordinary!

Responsibilities:

Overview

We will train you on the skills needed to set up, serve, interact with guests, understand food and beverage, respond to guest requests, and anticipate guest needs. You will do this daily as part of a larger team that is committed to respecting and supporting each other, providing friendly and memorable interactions with our guests, and having fun.

What You’ll Be Doing

Responsibilities may include, but are not limited to:

• Catering events by serving large groups of people, typically within the same time frame
• Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
• Carrying plates of food on trays and serving guests
• Keep glasses filled; remove each round of plates and replenish utensils
• Provide a positive environment
• Organize and delegate tasks
• Ensure accuracy among completed tasks
• Reinforce consistency
• Maintain a safe and clean working environment
• Act as a liaison between management and staff
• Provide leadership to staff
• Strong Communication Skills
• Multi-task throughout shift
• Strong understanding of event timelines
• Strong understanding of event specifics (details)
• Strong understanding of staff’s strengths
• Organize and consolidate steps of service for maximum productivity
• Perform essential banquet server tasks
• Ensure that all servers understand their role within a function or event
• Uphold service standards outlined in training
• Act as a positive role model to staff
• Ensure 100% guest satisfaction while resolving disputes efficiently

Qualifications:

• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 40 pounds from time to time
• Able to safely work with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Shift meal provided per day
• Discounted hotel rates at Radisson Hotel Group branded properties worldwide
• Parental Leave Program (Full-Time Option)
• 401K with 100% match up to 3% (Full-Time option)
• Medical/Dental/Vision (Full-Time option)

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a fun, high-energy, and passionate Banquet team
• You will grow your skills and experience in the Food and Beverage division

Join us and connect with something bigger, apply today!