Physician's Office Receptionist, Hopedale Office

apartmentHopedale Medical Complex placeHopedale (IL) calendar_month 

JOIN THE BEST. TO BE THE BEST.

HMC Offers:

  • Tuition Reimburse
  • Excellent benefits
  • Quality childcare located in Hopedale
  • Wellness Center membership
  • 401(k) plan with employer match
Employee Daycare Rates
  • Infants (6 weeks to 15 months) - $133 weekly, $27 daily
  • Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily
  • 2 years to 3 years - $119 weekly, $25 daily
  • 4 years to 5 years - $112 weekly, $23 daily

About the job:

The Physician's Office Receptionist ensures personal contact in a professional manner to all patients. Provides efficient and competent patient scheduling for all physicians practicing at this office utilizing the current computer system. Assist at any office as needed, including Saturday.

The office hours for our Hopedale office are Monday-Friday, ranging from 8:00am-6:00pm. There is a weekend shift, every sixth Saturday, 7 am - 1 pm at the Hopedale Office.

Responsibilities
  • Answer incoming phone calls, assisting patients with scheduling needs or transferring to the appropriate department/person requested.
  • Unlock office and prepare for patients.
  • Scan all records for patients (radiology reports, labs, consultations reports, office visit information, demographics).
  • Greet patients; gather and update all necessary information upon arrival
  • Update schedules in the Medical Manager Appointment Scheduler or scheduling book.
  • Take concise, accurate messages for nursing staff and physicians.
  • Schedule appointments according to individual providers' schedules and the type of service requested.
  • Make reminder phone calls for upcoming appointments.
  • Maintain policies and procedures; update as needed.
  • Refer patients in need of payment arrangements or financial assistance to the physician billing office.
  • Schedule follow-up appointments as directed and provide patients with written appointment reminder cards.
  • Collect necessary payment at time of service.
  • Review billing information after a patient visit. Ensure that all necessary information included.
  • Maintain schedules for consulting physicians, notifying their home office as per their individual preference.
  • Complete lab requisitions and outpatient services requisitions, and direct patients to the outpatient admitting office.
  • Complete end of day procedures.
  • Assist with the ordering and restocking of office supplies as needed.
  • Perform other related work as requested or required.

Compensation details: 15-17 Hourly Wage

PIa5f07f21649b-37156-36014790

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