Senior Customer Quality Manager
The PJF Group San Jose
Candidate will ensure customer satisfaction by managing quality standards and customer expectations.
Must have a proven track record of having worked in a similar role in a semiconductor company. Specific responsibilities include, but are not limited to, the following:-Lead, coach and manage quality engineering team.-Directly interface with customers on quality maters-Collaborate with functional teams (Failure Analysis Engineering, Test Engineering, Product Engineering, Field Sales Organization) to achieve quality goals and customer satisfaction.-Drive corrective and preventive actions resulting from field failures and generate 8D problem resolution reports for customers.
Must have a proven track record of having worked in a similar role in a semiconductor company. Specific responsibilities include, but are not limited to, the following:-Lead, coach and manage quality engineering team.-Directly interface with customers on quality maters-Collaborate with functional teams (Failure Analysis Engineering, Test Engineering, Product Engineering, Field Sales Organization) to achieve quality goals and customer satisfaction.-Drive corrective and preventive actions resulting from field failures and generate 8D problem resolution reports for customers.
-Define and implement product quality operational and systemic improvements.-Provide product change notifications to customers.
O-ITracy (CA), 35 mi from San Jose
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Overview:
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