Assistant Store Manager
Assistant Store Manager
About us
Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation.Does it sound like you? Maybe you are a Zara person.
How we imagine you
You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.
You love fashion and celebrate self-expression. You have excellent analysis, prioritization and organizational skills. You have a track record of stockroom operations, people management and an understanding of customer service. At Inditex you will find more than a job.
Key Responsibilities:
PRODUCT- Supports the director in managing all sections to achieve sales targets.
- Monitor product display in all sections.
- Ensure that in all sections product analysis is carried out (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
- Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
- Continuous communication and feedback is given to both the central and the country sales team.
- Monitor the communication flow of all departments.
- Support the director in the management of warehouse stock and merchandise flows, taking into account the criteria of the Commercial Manager.
- Support the director by executing the organization and planning of people and processes.
- Ensure that teams work to company standards achieving appropriate productivity.
- Supervise the operation of the store devices and ensure that the technological part works well and provides a good shopping experience.
- Support management team by ensuring compliance with omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
- Lead the implementations of new projects and commercial and operational updates.
- Responsible for and ensure that SHRINKAGE is minimized and coordinate action plans regarding the needs of the store.
- Lead the standards of customer service in your store.
- Ensures that incidents are resolved in time.
- Help the manager manage the budget of hours with respect to the needs of the store.
- Execute the process of preparing schedules in all sections and ensure coverage appropriate to the sales dynamics and operational workload of the store.
- Supervise all types of training (on-boarding, mandatory training on the Tra!n platform, job training, etc.)
- Support the director in the development of succession plans (quarry) by identifying and training potential candidates.
- Develop, recognize, and give constructive feedback.
- Leads compliance with occupational risk prevention, health and safety at work standards.
What we offer:
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.
Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!
Zara USA, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
EOE/DFW