Assistant Manager - Houston - ref. p27029019
Vitalyc Medspa is looking for a Assistant Manager to partner with a Store Director to lead one of our DFW locations in providing the latest in aesthetic services, with an emphasis on customer experience and a commitment to excellence. This role encompasses learning the key components of the Store Director role, including team development, sales and revenue targets, inventory control, and daily operations.
We are one of the fastest growing medical spas in Dallas-Fort Worth, with locations in Dallas, Addison, Southlake, Fort Worth and Houston! We are rapidly growing and want YOU to join our team!
WHAT YOU’LL DO- Partner with the Store Director to learn all facets of in-store operations, from sales and customer service to employee management and administrative responsibilities, ensuring alignment with our standards, policies, and procedures
- Exceed monthly revenue goals set by the Leadership Team
- Monitor store objectives, such as revenue, discounts, budgets, and new/return clients
- Foster staff growth through training
- Demonstrate leadership by fostering employee skills to cultivate client loyalty and brand awareness through exceptional customer service, resulting in elevated performance
- Initiate improvements to systems, policies, and procedures to enhance efficiency and service levels.
- Assist the leadership team with additional tasks or duties as needed
- High School diploma required; Bachelor’s degree preferred
- Relevant experience of 3+ years; background in retail, hospitality, or the spa industry is desirable
- Ability to lead, coach, and develop employees to achieve objectives
- Willingness to work a flexible schedule to fulfill major responsibilities, including early mornings, evenings, weekends, and holidays
- Highly organized, capable of managing multiple tasks simultaneously, maintaining focus, and adapting to unexpected scenarios
- Excellent written, verbal, and active listening skills, with the ability to communicate across all organizational levels
- Proficient computer and phone skills, including working knowledge of Microsoft Office (Word, Excel, Outlook), and readiness to learn new technologies
- Competitive pay
- Commission
- Bonus
- Full medical benefits, including medical, dental & vision (Full-time employees)
- 7 Paid holidays
- 12 days paid vacation annually
- All employees receive free or reduced cost treatments and discounts on products
- Paid training opportunities for career growth and personal development
EEO STATEMENT
Vitalyc Medspa is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.