Account Manager

apartmentRobert Half placeNorth Charleston calendar_month 
We are looking for an experienced Account Manager to join our team in North Charleston, South Carolina. In this role, you will be primarily focused on overseeing commercial maintenance crews, managing sales, and ensuring exceptional customer service within the service industry.

This role offers a contract to hire employment opportunity.

Responsibilities:
  • Oversee and coordinate multiple commercial maintenance crews.
  • Conduct training sessions and safety meetings for crew members.
  • Manage and nurture customer relationships to expand our client base.
  • Ensure the provision of exceptional customer service and manage sales for a significant portfolio.
  • Oversee all sold jobs, ensuring company quality standards are met.
  • Identify and resolve turf and weed issues, including chemical mixing.
  • Adjust irrigation timers and perform minor irrigation repairs.
  • Train crew members on maintenance equipment, company standards, and safety procedures.
  • Address and resolve maintenance concerns with crew members.
  • Ensure vehicles and equipment are inspected and functioning properly.
  • Upsell enhancements and other installation work to commercial clients. • Must have hands-on experience with 3M
  • Proficiency in Accounting Software Systems is required
  • Knowledge and experience with ADP Financial Services is essential
  • Familiarity with ATS - Asynchronous Transfer Mode is beneficial
  • CRM expertise is a must
  • Experience with 'About Time' software is preferred
  • Comprehensive understanding of Accounting Functions is necessary
  • Proficiency in Billing Functions is required
  • Must be well-versed in Budget Processes
  • Experience in Campaign Planning is a plus
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