[ref. x4221220] Robert Half - Receptionist

We are in search of a Receptionist to join our team in Roseville, Minnesota. The role will primarily focus on managing the front desk operations, including answering calls and greeting visitors. This is a short-term contract opportunity that necessitates expertise in Receptionist Duties and Customer Service.

Responsibilities:

• Manage the front desk, serving as the first point of contact for anyone who visits our office.
• Handle incoming phone calls, redirecting them to the appropriate department or individual as needed.
• Provide superior customer service, addressing inquiries and resolving issues in a timely and efficient manner.
• Maintain a welcoming and professional environment at the reception area to create a positive first impression.
• Collaborate with other team members to ensure smooth operations and high-quality service.
• Ensure all customer interactions are logged and records are kept up to date.
• Prioritize tasks effectively to manage workload and meet deadlines.
• Work closely with the team to handle any unexpected situations or requests.
• Adhere to the company's policies, procedures, and confidentiality guidelines.
• Assist in other administrative tasks as required. • Prior experience in receptionist duties or a similar role is required
• Exceptional customer service skills
• Proficiency in using computers and office equipment
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks effectively
• Familiarity with office procedures and basic accounting principles
• Strong organizational and time-management skills
• High school diploma or equivalent educational qualification
• Ability to maintain a professional and courteous demeanor under pressure
• Strong interpersonal skills with the ability to interact effectively with individuals at all levels within the organization.