Receptionist

We are offering a contract to permanent employment opportunity for a Receptionist in LEO, Indiana, United States. The Receptionist will be the first point of contact for our clients, managing all incoming calls and client communications. This role is pivotal in the smooth running of our operations and requires a candidate with strong organizational skills and a passion for providing excellent customer service.

Responsibilities:

• Answering multi-line phone system in a detail oriented and courteous manner
• Directing phone calls and inquiries to the appropriate department or individual
• Scheduling appointments and coordinating schedules across the organization
• Ensuring all client interactions are handled with a high level of customer service
• Data entry tasks and maintaining accurate customer records
• Organizing files and maintaining a tidy and efficient workspace
• Corresponding with clients and colleagues via email, ensuring all communications are timely and detail oriented
• Utilizing Microsoft Excel, Outlook, and Word to complete various administrative tasks
• Using strong interpersonal skills to build and maintain positive relationships with clients and colleagues
• Other duties as assigned to ensure the smooth operation of the office. • Proficiency in answering and managing a multi-line phone system
• Proven customer service skills
• Experience with data entry tasks
• Ability to handle email correspondence efficiently
• Strong interpersonal skills for interacting with clients and colleagues
• Proficiency in Microsoft Excel for data management and calculations
• Familiarity with Microsoft Outlook for managing emails and appointments
• Comfortable with Microsoft Word for creating and editing documents
• Experience in organizing files and maintaining a tidy workspace
• Ability to schedule appointments and manage a busy calendar