Subway Assistant Manager

Overview:

Exceptional customer service is a major component of this position.

Shift: Open Availability 6am - 10:30pm

Pay: $14.00/HR

Responsibilities:

• Models good customer service and acts as a positive role model for excellent customer service practices.
• Trains and empowers employees to provide excellent customer service.
• Resolves customer complaints in a courteous, businesslike and timely manner.
• Provides DM or Store Manager with current and future hiring needs.
• Uses recruitment techniques to attract potential new employees.
• Utilizes all tools for selection process when hiring for the store.
• Ensures new employees are properly trained on all aspects of the restaurant.
• Checks food preparation and dining areas for cleanliness.
• Assists employees in greeting customers, taking orders and food preparation.
• Conducts regular meetings with Store Manager and employees to enhance communication and teamwork.
• Conducts regularly scheduled employee performance reviews and discussion.
• Prepares work schedule and posts in advance.
• Provides clear, consistent direction and expectation to employees.
• Establishes written job assignments.
• Ensures foodservice area, equipment, and utensil cleanliness meet company, Subway and health regulations standards.
• Ensures all equipment is maintained in good working order.
• Ensures all employees adhere to dress code, appearance, and health requirements.
• Provides timely motivational feedback and coaching to employees.
• Counsels and documents employees as necessary in a timely and appropriate manner.
• Monitors orders to insure in-stock efficiency.
• Reviews fresh food forecasting to ensure maximizing of sales while maintaining acceptable food cost.
• Trains and develops employees.
• Reviews management reports and takes appropriate action to insure balanced inventories.
• Verifies deliveries to ensure accuracy of order.
• Ensures quality and freshness of products through proper rotation, ordering, and proper monitoring of codes and temperatures.
• Ensures accurate and visible pricing of products.
• Merchandises product according to guidelines or layout.
• Ensures products are made according to recipe and portion.
• Ensures proper signage and price point is displayed.
• Ensures promotional signage is posted timely.
• Promotes sales through suggestive selling and other approved means.
• Provides feedback to Store Manager, District Manager, Category Manager; and other personnel as appropriate on sales, food cost and profit opportunities. Supplies accurate competitive information to departments.
• Ensures appropriate state, local, or company guidelines and health regulations are followed (including required records).
• Adheres to government regulations (ADA, Environmental, Wage and Hour, EEO guidelines).
• Ensures the timely and accurate completion of all daily, weekly, and monthly paperwork (deli inventories, waste, price changes).
• Ensures all employees follow inventory control procedures.
• Ensures all safety and security procedures are followed.
• Controls labor within established guidelines.
• Manages food cost and other expenses within established guidelines.
• Manages sales, profits and expenses to budget.
• Maintains Subway Manual and ensures all training materials are accurate.
• Operates Subway within established hours.
• Other duties as assigned

Qualifications:

• 18 years of age or older
• Ability to read, write, speak and understand English
• Job requires bending, standing, and walking the entire workday
• Basic math skills (addition, subtraction, division and multiplication)
• Ability to show patience and articulate well during the training of new employees
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf