Field Technician

Field Technician

Breaks: Two 15-Minute Paid Breaks (Mandatory)

Company Overview:

We pride ourselves on our professionalism, integrity, and long-standing relationships in the commercial construction industry.

Position Overview:

This position requires a self-starter with a strong work ethic, excellent problem-solving skills, and the ability to work independently while ensuring top-notch customer service.

• Door Installation: Install commercial doors, frames, hardware, and access control systems at client job sites, ensuring precise and efficient work in line with industry standards.
• Locksmithing Services: Perform lock repairs, rekeying, lock installations, and access control system setup for both new and existing commercial buildings.
• Preventive Maintenance: Conduct regular inspections and maintenance of installed door systems, locks, and hardware to ensure proper function and security.
• Customer Service: Provide exceptional on-site service, address client concerns, and ensure that all work meets client expectations for quality and timeliness.
• Troubleshooting & Repairs: Diagnose and resolve issues related to doors, hardware, and locks, making repairs and replacements as needed.
• Project Coordination: Work closely with project managers, contractors, and other team members to ensure jobs are completed on time and within scope.
• Safety & Compliance: Ensure all work is conducted safely and in compliance with local codes and regulations. Adhere to all company safety policies and wear appropriate personal protective equipment (PPE).
• Documentation & Reporting: Accurately document work performed, including maintenance schedules, service requests, and materials used, to maintain a clear service history.
• Inventory Management: Maintain and manage tools, equipment, and inventory necessary for job completion, ensuring everything is properly accounted for and in working condition.

• Experience: At least 2 years of experience in locksmithing, commercial door installation, or related field (previous experience with automatic doors, access control systems, or hardware installation is a plus).
• Licensing: Valid driver’s license with a clean driving record; certification in locksmithing (if applicable) or willingness to obtain certification.
• Technical Skills: Proficiency in installing and servicing commercial doors, hardware, and locks. Familiarity with access control systems, electronic locks, and other specialized security devices is preferred.
• Tools & Equipment: Ability to use and maintain hand tools, power tools, and other equipment required for door and lock installations.
• Problem Solving: Strong troubleshooting skills, with the ability to diagnose issues and find solutions quickly.
• Physical Requirements: Ability to lift and carry heavy equipment, climb ladders, and work in various outdoor conditions.
• Customer Focus: Strong communication skills, with the ability to interact professionally with customers and provide outstanding service.
• Time Management: Ability to work independently, manage time efficiently, and prioritize tasks effectively.

Preferred Qualifications:

• Certifications: Certification as a locksmith (e.g., ALOA Certified Locksmith or similar).
• Industry Experience: Prior experience working with commercial doors, security systems, or a similar field.
• Technical Training: Knowledge of electronic access control systems, keyless entry, and other high-tech locking systems.
• Problem-Solving: Ability to handle high-pressure situations and customer demands with professionalism and poise.

Required Skills/Abilities:

• Excellent communication skills
• Problem-solving aptitude
• Excellent interpersonal and customer service skills
• Excellent sales and negotiation skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong math and matching skills
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software
• Proficient at service or sales software
• Experience in project coordination.
• Strong written, verbal, and presentation skills.
• Proficiency with Microsoft Office and Bluebeam or equivalent .pdf editor.
• Work effectively in a team environment and maintain a positive attitude.
• Be able to manage multiple projects at the same time.

Education and Experience:

• At least three years of related experience required or at BDS desertion.

Benefits include:

BDS Contract Door & Hardware Co. is partnered with a Professional Employer Organization (PEO), allowing us to offer our employees access to a variety of better, more affordable benefits. The PEO helps streamline many administrative functions like payroll, benefits administration, compliance, and workers' compensation.

• Motivosity Rebates Bucks:

• Weekly Paychecks
• Product Discount
• 401K Plans (up to a 4.5% Employer Match)
• Paid Time Off (2+ weeks starting)
• Medical Plans (starting at $FREE Premium paid for by BDS)
• Dental Plans (starting at $FREE Premium paid for by BDS)
• Vision Plans (starting at $FREE Premium paid for by BDS)
• FSA Spending Account
• HSA Savings Account
• Life Insurance (BDS pays for $10K in coverage per employee)
• Supplemental Life Plans (starting at $0.62 per pay period)
• Short Term Disability Plans (starting at $1.80 per pay period)
• Long Term Disability Plans (starting at $6.38 per pay period)
• Legal Assistance Plan (starting at $3.92 per pay period)
• Accidental Insurance Plans (starting at $1.92 per pay period)
• Critical Illness Insurance Plans (starting at $1.58 per pay period)
• Hospital Indemnity Insurance Plans (starting at $4.71 per pay period

Benefits are voluntary and available during open enrollment. Open enrollment occurs when you first join the company, or if you experience a life-changing event, such as marriage or the birth of a child. Additionally, open enrollment takes place at least once a year, typically starting in January, giving you the opportunity to review and adjust your benefits plan.

Please note that all listed products and pricing are subject to change with a 30-day notice. The pricing provided is current at the time of this posting but may differ once you are hired.